Our customer services team are working safely remotely, and avaiable to provide you updates and answer any questions you might have.
As with all other businesses, our install teams are safe at home
Our systems and protocols are set to ensure we are doing what we can to meet the COVID-19 standard for New Zealand Construction Operations as well as the requirements established by EECA.
The COVID-19 Health and Safety Protocols for Residential Construction Sites outlines the minimum standards to be implemented at residential construction sites to manage risk of COVID-19 transmission on site.
These Protocols apply at Alert Level 3 and 2.
For bookings of retro-fit assessments and installations, our teams will ask you questions about whether anyone in your household has symptoms of COVID-19 and will observe two metre physical distancing. Please help prevent the spread of COVID-19 by answering these questions and maintaining physical distancing.
We are open for business. Our teams have completed specific training to meet these requirements. Please do not hesitate to ask us about what we are doing to protect both homeowners and installers against the risk of COVID-19.